Privacy Policy

TechSynergy Corp. ("we," "us," or "our") operates SeoSync, an SEO audit, keyword tracking, and competitor analysis platform available at https://seosync.ca. We are committed to protecting your privacy and personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully. By using SeoSync, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Set up your organization profile (organization name, website URL)
• Subscribe to a paid plan (billing information processed by Stripe)
• Contact our support team (email correspondence, support tickets)

When you use Google OAuth to sign in, we receive your name, email address, and profile picture from Google. We do not have access to your Google password.

1.2 Service Data

When you use SeoSync, we collect and process:

• Website URLs you submit for SEO audits
• Keywords you track and monitor
• Competitor websites you analyze
• Audit results, reports, and analytics data
• Custom configurations and preferences

1.3 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Date and time of access
• Referring URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain SeoSync's features including SEO audits, keyword tracking, and competitor analysis
• Account Management: To create and manage your account, authenticate your identity, and process your subscription
• Communication: To send you service-related notifications, updates, security alerts, and support messages
• Billing: To process payments, prevent fraud, and manage your subscription through our payment processor, Stripe
• Improvement: To analyze usage patterns, improve our service, develop new features, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Storage & Security

We take the security of your personal information seriously and implement industry-standard security measures:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols
• Password Security: Passwords are hashed using bcrypt before storage and are never stored in plain text
• Infrastructure: Data is hosted on secure Amazon Web Services (AWS) infrastructure. While we operate from Canada, data may be processed in North American AWS regions including us-east-1
• Access Controls: Strict access controls limit who can access your personal information
• Regular Monitoring: We monitor our systems for security vulnerabilities and potential threats

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Cookies and Tracking Technologies

SeoSync uses cookies and similar tracking technologies to maintain your session and enhance your experience:

• Essential Cookies: Session cookies that are httpOnly and secure, required for authentication and core functionality
• Preference Cookies: To remember your settings and preferences

We do not use third-party tracking cookies or advertising cookies. You can configure your browser to refuse cookies, but this may limit your ability to use certain features of SeoSync.

5. Third-Party Services

We use the following trusted third-party services to operate SeoSync:

• Stripe: For secure payment processing. Stripe is PCI DSS compliant. We do not store your credit card details on our servers. View Stripe's privacy policy at stripe.com/privacy
• Google OAuth: For optional authentication via Google account. View Google's privacy policy at policies.google.com/privacy
• Amazon Web Services (AWS): For secure cloud hosting and infrastructure. View AWS's privacy policy at aws.amazon.com/privacy
• Anthropic (Claude AI): For AI-powered SEO audit summaries and recommendations (available on paid plans). Audit data is sent to Anthropic's API for processing. View Anthropic's privacy policy at anthropic.com/privacy

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

6. Your Privacy Rights

Under PIPEDA and Canadian privacy laws, you have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Deletion: Request deletion of your personal information, subject to legal obligations
• Right to Data Portability: Request your data in a machine-readable format (CSV or JSON export available)
• Right to Withdraw Consent: Withdraw your consent to data processing at any time
• Right to Lodge a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at support@seosync.ca. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information and service data for as long as your account is active or as needed to provide you services. If you close your account, we will delete your personal information and audit data within 90 days, unless we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or enforcing our agreements). You may request immediate deletion of your data by contacting us at support@seosync.ca.

8. Children's Privacy

SeoSync is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@seosync.ca, and we will delete such information.

9. International Data Transfers

TechSynergy Corp. is based in Canada. If you access SeoSync from outside Canada, please be aware that your information may be transferred to, stored, and processed in North American AWS regions. By using SeoSync, you consent to the transfer of your information to Canada and other regions where we operate, which may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of SeoSync after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: